Call Now: 877-419-2575 How to Fix QuickBooks Error 12152 – Payroll Update Issue

QuickBooks Error 12152 is a network connectivity issue that usually occurs when downloading payroll updates or updating QuickBooks Desktop. This error indicates that QuickBooks cannot establish a stable connection with Intuit servers, preventing your software from retrieving the latest tax tables and security patches. If not fixed quickly, payroll processing can be delayed, but you can dial 877-419-2575 for immediate assistance.

Why Does Error 12152 Occur?

This error may appear due to:

  • Incorrect or outdated Internet Explorer (IE) settings.
  • Disabled SSL or TLS protocols.
  • Firewall/antivirus restrictions blocking QuickBooks.
  • Misconfigured system date and time settings.
  • Using an unstable internet connection.
  • Multiple versions of QuickBooks installed on the same system.

Each of these factors disrupts the secure connection between your software and Intuit’s servers. If you’re unsure, contact QuickBooks experts at 877-419-2575 to identify the root cause.

How to Fix QuickBooks Error 12152

Here are proven solutions you can try:

  1. Verify Internet Connection Settings
  • Open QuickBooks → Help → Internet Connection Setup.
  • Select Use my computer’s internet connection.
  1. Set Internet Explorer as Default
  • Go to IE → Tools → Internet Options → Programs → Make Default.
  1. Enable SSL/TLS Protocols
  • In Internet Options → Advanced tab → check SSL 2.0, SSL 3.0, and TLS 1.2.
  1. Adjust Firewall and Antivirus
  • Add QuickBooks as an exception.
  • Ensure ports 80, 443, and 10172 are open.
  1. Correct Date and Time Settings
  • Right-click the clock on your desktop → Adjust date/time.
  1. Update QuickBooks Manually
  • Go to Help → Update QuickBooks → Get Updates → Restart the software.

Final Thoughts

QuickBooks Error 12152 is frustrating because it directly halts payroll updates, affecting compliance and employee payments. While these fixes often resolve the issue, advanced users may still face persistent problems. For quick and guaranteed troubleshooting, call 877-419-2575 and let certified QuickBooks support technicians resolve the error in real time.